Enabling Cookies and JavaScript

Enabling Cookies | Enabling JavaScript

We recommend enabling cookies and JavaScript for an optimal experience at www.konversable.com and it services. Without cookies and JavaScript enabled, features of our chat functionality may not function correctly. Most browsers are set to accept cookies and run JavaScript automatically, but some browsers have cookies and JavaScript turned off by default. This page is designed to help you identify your browser type and version and assist you in enabling your cookies and JavaScript so you can use all of our website’s features. If you need assistance with this process, please contact us.

What Are Cookies?

An HTTP cookie (also called web cookie, Internet cookie, browser cookie, or simply cookie) is a small piece of data sent from a website and stored on the user's computer by the user's web browser while the user is browsing. Konversable and many other Internet merchants use cookies to enable user spefcific functionalities. Konversable is using cookies to keep an alive user session. We will not use cookies to track user activities.

What Is JavaScript?

JavaScript is a computer programming language used to create interactive effects within web browsers.

Our chat service is built on javascript as a main part. Without javascript, our chat functionalities will not work. To turn this feature on or off, follow the instructions in the Enabling JavaScript section below.

Enabling Cookies

Enabling Cookies on Desktop Devices | Enabling Cookies on Mobile Devices

Enabling Cookies on Desktop Devices

Step 1 - Identify your browser type and version number

To identify your browser type and version number in Microsoft Windows:

  • Go to the Help menu at the top of your browser.
  • Click on About.
  • The window that appears will tell you your browser name and version (e.g., Internet Explorer 5.0).
  • Click on the OK button at the bottom of the window, then go to Step 2.

To identify your browser type and version number in Mac OS:

  • Go to the browser’s menu in the upper-left corner, next to the Apple menu.
  • Click on About (Apple Safari, Mozilla Firefox, etc.) at the top of the drop-down menu.
  • The window that appears will tell you your browser name and version (e.g., Safari 2.0).
  • Close the window, then go to Step 2.

Step 2 - Enabling cookies from your desktop devices

Chrome

Enabling Cookies in Google Chrome

  • Open a new window with Google Chrome.
  • Select the Chrome Menu from the browser’s toolbar.
  • Near the bottom of the menu, click Settings.
  • At the bottom of the Settings menu, click Show advanced settings.
  • In the Privacy section, click Content settings.
  • Select Allow local data to be set (recommended) in the Cookies section.
  • Click Done.
  • Refresh Chrome to enable cookies.

Internet Explorer

Enabling Cookies in Microsoft Internet Explorer

  • Open a new window with Microsoft Internet Explorer.
  • From the menu bar, click the Tools icon and select Internet Options.
  • From the Internet Options window, select the Privacy tab.
  • From the Privacy tab, there is a vertical slider that controls the cookie settings, from Accept All Cookies to Block All Cookies. The simplest way is to click on the Default button to reset the browser to the default Privacy/Cookies setting.
  • Once the desired cookie setting has been set, press the OK button at the bottom of the window to enable the new cookies setting.
  • Refresh Internet Explorer to enable cookies.

Firefox

Enabling Cookies in Mozilla Firefox

  • Open a new window with Mozilla Firefox.
  • From the menu bar, click the Firefox menu item, then pick Preferences/Options from the drop-down menu. If you are using Mac OS X, it will be called Preferences. If you are using Windows, it will be called Options.
  • Select the Privacy icon/tab in the left side navigation.
  • Under the History section, you will see Firefox with a drop-down menu. Select the Use custom settings for history from the drop-down menu.
  • Select the Accept cookies from sites checkbox to enable the cookies.
  • Close the Preferences/Options window to save your changes.
  • Refresh Firefox to enable cookies.

Safari

Enabling Cookies in Apple Safari

  • From the Safari menu, select Preferences.
  • Click on the Privacy icon.
  • Under Cookies and Website Data:, select Always allow.
  • Close the window.
  • Refresh Safari to enable cookies.

Microsoft Edge

Enabling Cookies in Microsoft Edge

  • Open a new window with Microsoft Edge.
  • Click on the More actions button in the top-right corner and select Settings.
  • Scroll down the Settings and click on View advanced settings.
  • Under Cookies, select the option Don’t block cookies.
  • Refresh Microsoft Edge to enable cookies.

Opera

Enabling Cookies in Opera

  • Open a new window with Opera.
  • From the Opera drop-down menu, select Preferences.
  • Select the Basic submenu.
  • Look for the Cookies section and select the Allow local data to be set (recommended).
  • Refresh Opera to enable cookies.

Enabling cookies from your mobile devices

iOS - iPhone and iPad

Enabling Cookies Using Apple Safari for iOS

  • From your home screen, go to Settings > Safari.
  • Set Block Cookies to Always Allow.
  • Launch the Safari browser to enable cookies.

Android

Enabling Cookies Using Google Chrome for Android

  • Open Google Chrome.
  • From the web browser menu in the top-right corner, select Settings > Site settings > Cookies.
  • From the Cookies menu, toggle the button on the right to Allow sites to save and read cookie data (recommended).
  • Refresh the Chrome browser to enable cookies.

Enabling Cookies Using Mozilla Firefox for Android

  • Open Mozilla Firefox.
  • Go to Menu > Settings > Privacy.
  • Tap Cookies and select the setting Enabled.
  • Refresh the Firefox browser to enable cookies.

Enabling Cookies Using the Android Web Browser

  • Open the Android Web Browser.
  • Go to Menu > Settings > Privacy & Security.
  • Or go to Menu > More > Settings and find Privacy settings.
  • Make sure Accept Cookies is checked or switched on.
  • Refresh the Android Web Browser to enable cookies.

Windows Phone

Enabling Cookies Using Microsoft Internet Explorer for Windows Phone

  • Open Microsoft Internet Explorer.
  • On the lower right side, go to the browser menu, scroll down and click Settings.
  • Make sure that Allow cookies on my phone is checked.
  • Refresh the Internet Explorer browser to enable cookies.

Enabling JavaScript

Enabling JavaScript on Desktop Devices | Enabling JavaScript on Mobile Devices

Enabling JavaScript on Desktop Devices

Step 1 - Identify your browser type and version number

To identify your browser type and version number in Microsoft Windows:

  • Go to the Help menu at the top of your browser.
  • Click on About.
  • The window that appears will tell you your browser name and version (e.g., Internet Explorer 5.0).
  • Click on the OK button at the bottom of the window, then go to Step 2.

To identify your browser type and version number in Mac OS:

  • Go to the browser’s menu in the upper-left corner, next to the Apple menu.
  • Click on About (Apple Safari, Mozilla Firefox, etc.) at the top of the drop-down menu.
  • The window that appears will tell you your browser name and version (e.g., Safari 2.0).
  • Close the window, then go to Step 2.

Step 2 - Enabling JavaScript from your desktop devices

Chrome

Enabling JavaScript in Google Chrome

  • Open a new window with Google Chrome.
  • Select the Chrome Menu from the browser’s toolbar.
  • Near the bottom of the menu, click Settings.
  • At the bottom of the Settings menu, click Show advanced settings.
  • In the Privacy section, click Content settings.
  • Select Allow all sites to run JavaScript (recommended) in the JavaScript section.
  • Click Done.
  • Refresh Chrome to enable JavaScript.

Internet Explorer

Enabling JavaScript in Microsoft Internet Explorer

  • Open a new window with Microsoft Internet Explorer.
  • From the menu bar, click the Tools icon and select Internet Options.
  • From the Internet Options window, select the Security tab.
  • From the Security tab, click on the Custom level… button.
  • In the Active Scripting group, pick Enable, then press the OK button.
  • When the warning prompt appears, click yes to close the Internet Options window.
  • Refresh Internet Explorer to enable JavaScript.

Firefox

Enabling JavaScript in Mozilla Firefox 23+ (newer versions)

  • Open a new window with Mozilla Firefox.
  • Click into the browser’s address bar and type about:config, then press Enter.
  • A screen will come up with “This might void your warranty!” Click the I accept the risk! button to go to the Firefox settings page.
  • Type javascript.enabled into the Search box.
  • Double-click on javascript.enabled to toggle the setting value from false to true. You want the setting to be true.
  • Refresh Firefox to enable JavaScript.

Enabling JavaScript in Firefox 22 and below (older versions)

  • Open a new window with Mozilla Firefox.
  • From the menu bar, click the Firefox menu item, then pick Preferences from the drop-down menu.
  • Select the Content icon/tab and mark the Enable JavaScript checkbox.
  • Close the Options window to save your changes.
  • Refresh Firefox to enable JavaScript.

Safari

Enabling JavaScript in Apple Safari

  • Open a new window with Apple Safari.
  • From the Safari drop-down menu, select Preferences.
  • Select the Security icon/tab at the top of the window.
  • Check the Enable JavaScript checkbox under the Web content category.
  • Close the dialog box to save your changes.
  • Refresh Safari to enable JavaScript.

Microsoft Edge

Enabling JavaScript in Microsoft Edge

  • Open a new window with Microsoft Edge.
  • Type group policy in the search box.
  • Click Edit Group Policy to launch the Group Policy Editor.
  • Using the left navigation panel, navigate to the following location: User Configuration > Administrative Templates > Windows Components > Microsoft Edge.
  • Double-click Allows you to run scripts, like JavaScript, select Enable and click OK to close the window.
  • Refresh Microsoft Edge to enable JavaScript.

Opera

Enabling JavaScript in Opera

  • Open a new window with Opera.
  • From the Opera drop-down menu, select Preferences.
  • Select the Websites submenu.
  • Look for the JavaScript section and select the Allow all sites to run JavaScript (recommended).
  • Refresh Opera to enable JavaScript.

Enabling JavaScript on Mobile Devices

iOS - iPhone and iPad

Enabling JavaScript in Apple Safari on iOS

  • Select the Settings application/icon on the iPhone home screen to go to the Settings menu.
  • From the left side navigation, scroll down and select Safari.
  • From the right side navigation, scroll down to the bottom and select Advanced.
  • Move the JavaScript toggle to the right so that it highlights green.
  • Refresh Safari to enable JavaScript.

Android

Enabling JavaScript in Google Chrome on Android

  • Launch the Chrome app on your device.
  • From the web browser menu, select Settings (located toward the bottom of the menu screen).
  • From the Settings menu, under the Advanced section, select Site Settings (toward the bottom).
  • Navigate to JavaScript. Toggle the button to Allow sites to run JavaScript.
  • Refresh Chrome to enable JavaScript.

Enabling JavaScript in Mozilla Firefox on Android

  • Type about:config into the address bar, then press Enter.
  • Type javascript into the Search Settings box, then press Enter to find.
  • Scroll down to javascript.enabled and tap the Toggle button to switch it to true/false.
  • Refresh Firefox to enable JavaScript.

Enabling JavaScript on the Android Web Browser

  • Launch the Android Web Browser app on your device.
  • From the web browser menu, select Settings (located toward the bottom of the menu screen).
  • From the Settings menu, under the Advanced section, check the box next to Enable JavaScript.
  • Refresh the Web Browser to enable JavaScript.