What We Do

Our mission is to provide our clients with industry-leading chatbots
that create incredible customer experiences.

What is a chatbot?

A chatbot is like a virtual assistant that helps you to run your business 24/7. All of our chatbots run as a widget on your website. If you have a Facebook page, we can also integrate your chatbot via your Facebook Messenger app. Our chatbots work on both desktop and mobile.

We are called Total Chatbots for a reason. Because if you are an enterprise organisation, an SME or want to build a bot yourself, we have it all covered.

Building automated conversations depending
on your needs and goals.

Understanding your challenges and your environment in order to provide a solution that will optimize
your processes, save time and achieve your goals.

How it works

Using your extensive consultative and technical expertise in conjuction with our proprietary software, we can set up your chatbot such that customers feel like they are dealing with a real person within your business. For example:


This ensures you can provide an efficient, consistent service, provided 24/7, allowing your staff to get on with more important things, like selling cars, waiting tables or presenting properties!
Making a reservation
at a restaurant
Checking out the
hottest properties at
an estate agent
Booking a test drive
at a car dealer
Exploring and
booking a gym class
This ensures you can provide an efficient, consistent service, provided 24/7, allowing your staff to get on with more important things, like selling cars, waiting tables or presenting properties!

Schedule a free consultation now,
let’s talk about your project.

Contact Our Team

We craft solutions for

Facebook Chatbot
Website Chatbot
Live Chat

Have a look below to see
what we offer

Self-Build

If you are looking for a low-cost option, build a bot yourself using our easy to use chatbot builder. Start your 14-day Free Trial today!

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SME

Select the chatbot that best fits the industry you operate in. Our team will then customise your bot for your specific business.

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Enterprise

Our expert team can customise a bespoke chatbot for your unique business requirements.

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Agency

Generate additional revenue for your business by taking advantage of our White Label program or signing up as a Total Chatbots Certified Partner.

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Our key features

Website chatbot

Build and install a chatbot on your website to greet customers, answer queries, capture leads, pre-qualify prospects and more. We can customise your chatbot widget to fit perfectly with your website.

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Live Chat backup

We believe in giving both you and the customer the widest possible choice. That’s why we have a built-in Live Chat back up system if your customers need to speak to a human.

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Facebook Messenger chatbot

Did you know over 1.3 billion people are using Facebook Messenger every month? With just a couple of clicks, we can integrate your bot into Facebook Messenger, giving you an automated presence on this channel.

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Integrations

We can pull or push relevant data to or from your current systems, providing seamless integration that takes your customers's experience to the next level without burdening you with additional admin.

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Chat History

Review the chat history of all of your prospects and clients, so you can see what they are asking and help you to address their pain points.

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Analytics

Have access to our full analytics dashboard so you can see how many chats you’ve had, what forms people have completed and who has subscribed to your bot.

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Chatbots are a new way to engage with your
audience and drive conversations within
Facebook Messenger.

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Why We Do

Did you know that the top 4 messaging apps now have more daily active users than the top 4 social media apps globally? In fact, 4.1 billion people are now using messaging apps globally, compared to just under 3 billion for social media.

4.1 billion users

Remember when Facebook launched in 2004 and everyone started using it for personal reasons well before businesses did? And then a few years down the line, all businesses were expected to have a social media presence? The same thing is happening with messaging.

More people are using messaging-apps than ever before. Now businesses are using messaging apps to engage customers on a whole new level, via chatbots. Don't be one of those to miss the start of the bot revolution!

More and more people are using messaging apps every day instead of things like email. Why? Because messaging is quick, personal, instant and mobile.

More and more brands are using chatbots to engage customers in a 2-way "conversation", making the customer journey much more personal than simply visiting a website.

Customers who subscribe to your chatbot are able to receive updates from your business. Just like email marketing, right? Except that open rates via messaging apps are 80%+ instead of the 5-10% you would get from an email campaign, significantly increasing customer engagement and loyalty.