Website Chatbot
Create a fully branded chatbot for your website to greet customers, answer frequent questions, capture leads, pre-qualify prospects and more. Use one of over 50 templates depending on your use case.
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Introducing MediaFlow – Our latest feature that embeds rich media such as video into your chat journeys - Find Out More Here
Key Features
Reactive and Proactive features to increase leads, conversions and revenue
Live Chat
Our sophisticated live chat system allows you to set up teams/departments, set availability on a timer, and manage all web, Messenger and WhatsApp live chats in one place. You can also send and receive rich media over live chat, set up quick replies, and see what page your customers are on when they start chatting, pre-arming your team to make the conversation more relevant.
Facebook Messenger Integration
Did you know over 1.3 billion people are using Facebook Messenger every month? With just a couple of clicks, we can integrate your bot into Facebook Messenger, giving you an automated presence on this channel.
WhatsApp Integration
Integrate into the world’s most popular social messaging app and communicate with your customers using a combination of automation and live chat across your whole business.
Pro-Active Messaging
Get your website bot to push a specific message to website visitors depending on the page they visit.
QR code creator
Create QR codes that can point users to specific flows within your website or Facebook Messenger bot. Use these on marketing collateral to drive traffic to your bot and increase enquiries.
Integrations
Unlock powerful integrations using our Open API, Zapier and Google Analytics integrations. Our team can also custom-build integrations for more complex projects.
Facebook Comment-to-Bot
Automate a direct message from your Messenger bot to customers who comment on your Facebook posts. Creating high visibility with over 90% open rate on messages, increasing conversions on whatever action you want your customers to take.
Facebook Ad Linking
Direct a customer from a Facebook Ad into your Messenger bot and automate their journey to increase conversions at scale
Multi-channel selection
Give your customers the option of communicating with you on the channel of their choosing by allowing them to connect with your bot, live chat, Messenger or WhatsApp channel from one widget.
Analytics
Review chat histories & leads across all channels. You can even see how many times people are clicking buttons within your bot to optimise which flows are working best.
Mobile App
Download our mobile app (available on iOs or Android), manage live chat from your smartphone and be notified of leads as they come in.
MediaFlow
Embed rich media such as video into your chat journeys, increasing trust and engagement from your chat users. Your customers are also able to respond via video and other forms of media, providing you with powerful insights into what your customers want. Create automated job interviews, video customer testimonials, pre-diagnosis of product / health issues, video sales funnels and more.